Vinted Users Express Displeasure Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Stories
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.
